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Eleven Jurisdictions will now review MACC’s recommendation.

On November 20, 2009 the Board of Commissioners for the Metropolitan Area Communications Commission recommended that the eleven affected Tualatin Valley jurisdictions formally approve the transfer of cable service from Verizon to Frontier Communications.

Helpful Tips for Getting Good Service from Your Cable Provider

1. If you have a question or problem, always contact your cable company first.
2. Though you may be frustrated, please be courteous with the customer service representative.
3. Always get the name of the customer service representative who handles your call and take
   notes.
4. Give the customer service representative the name on the Comcast or Frontier account.
   (Since Federal law prohibits cable companies from giving account information to anyone but the
   account holder,

MACC works to see that consumers get the goods and services they pay for.

You should always contact your cable provider first and give them an opportunity to resolve the dispute. If you cannot resolve the dispute with your cable provider, please contact MACC. We will make every attempt to resolve your dispute with your cable television provider. Also, you may find helpful information in our Tips for Getting Good Service article.