Getting Help

Please contact Comcast or Frontier first and give them an opportunity to resolve the issue, before contacting MACC.

1-888-824-8264

1-877-462-8188

Filing a Complaint

Every effort should be made to contact your cable provider (Comcast or Frontier) and allow them to resolve the dispute.

MACC is the local government authority for cable systems in the Tualatin Valley. Customer service standards, technical (performance) standards and construction standards are some of the major areas where MACC offers consumer protection.

To submit a complaint, please fill out the complaint form on our website, or call MACC at 503-645-7365.