Read more:MACC Jurisdictions Approve Frontier as New Owner of Verizon Cable System |
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Our Commitment
Let MACC Help You
Contact MACC if you have unresolved complaints about Comcast or Verizon cable services.
Helpful Resources
Getting Help
Please contact Comcast or Verizon first and give them an opportunity to resolve the issue, before contacting MACC.
Filing a Complaint
Every effort should be made to contact your cable provider (Comcast or Verizon) and allow them to resolve the dispute.
MACC is the local government authority enforcing the franchise that your city and county have. Customer service standards, technical (performance) standards and construction standards are some of the major areas where MACC offers consumer protection.
To submit a complaint, please fill out the complaint form on our website, or call MACC at 503-645-7365.






